Remove 48 hour limit for on-call notifications

#1

Would like to request this feature be re-opened.

1 Like
#2

Hi Josue,

Thanks for reaching out!

Please email us at support@pagerduty.com and we’d be happy to add your feedback to the existing feature request with our Product Team.

Regards,

Alex Engelmann
Technical Support Specialist
PagerDuty.com

#3

Can you point me to the existing feature request? That last one is locked? It doesn’t seem like you are actually tracking this as a feature request open for comment anymore. What are the steps that happen after I email you? What is the difference of making a request here vs sending this to support? As you can tell I am confused about the purpose of the feature requests here in the community space.

#4

Hello has this been posted as an enhancement request yet? I have a support users in my company that would like this also extended further out that 48 hours. Please advise,

#5

I registered specifically to make this request. I would like to get a notice at least a week in advance before starting an on-call shift.

1 Like
#6

Hello,

Are there any updates about this feature request?

The feature is critical for my colleagues who participate in VMware Cloud on-call shifts. In order to align our on-call shifts with planned holidays and sick leaves, we would need to be notified at least a week in advance before starting an on-call shift

#7

Hi, I would also like an increase to this limit. It’s been open for 4 years now, and baffling as to why this limit still exists. My oncall rotations start on Monday, and I’d like to have a reminder in the previous week on a work day.